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Client Training Services BD Manage...

招聘公司
  • 公司名称:劳氏船级社(中国)有限公司
  • 所属行业: 检验/检测/认证
  • 公司性质:外商独资
  • 公司规模:500-999人
  • 公司地址: 上海延安东路550号海洋大厦20楼
基本信息
  • 职位类别:销售管理/支持-业务拓...
  • 所属部门:劳氏船级社(中国)...
  • 工作地点:上海
  • 发布时间: 2017-04-28
  • 招聘人数:1人
薪酬信息
职位描述

Key Responsibilities

Meet client and regulatory expectations through effective management of the Training Services delivery through the management of associated resources, controls, budgets and deliverables to align and support the diversity of service offered and entry into new markets as part of the Area Operations strategy

Provide support for the input into local Area and Global strategies, business plans and budgets. Working with the AOM and Area CTS Manager to translate plans into goals and objectives for the team and implement these within agreed budgets ensure that the systems, processes and procedures are effective and efficient

Deal with business queries, support major bids, and build relationships with clients to promptly resolve service problems and support the increase of client satisfaction through delivery of consistent service, that meets their quality expectations as evidenced by customer satisfactory surveys.

Working with Client and Field Services to support and implement the effective training resource planning and delivery including through the monitoring of trainer/assessor utilisation, subcontractor usage, management of downtime and cross training programmes against budgeted days/targets for input into local and global strategies and objectives

Manage, develop and produce course materials for internal, public and in-house training programmes to support the delivery of local and global strategies and objectives

Provide regular reports and recommendations on Training Services and operations performance data on areas including the identification and reporting of process/service failures for use by local and global management teams to assist in the monitoring and strategic planning activities and provision of an effective delivery of services within Management Systems

Monitor and manage the effective delivery of change projects, strategies and amended working practices in line with budgets and performance plans and strategies

Requirements

1 Degree or business qualification, with significant management experience ideally within training or management system environment

2 Experience in implementing sound people management, leadership and mentoring practices within a training services environment

3 Able to lead by example in delivering excellent field service, and instil the same values within the local and operational teams. Have a good command of written and spoken English, be able to travel in line with local, regional and global requirements

4 Flexible and results-oriented approach to meet varying and competing client and business demands whilst remaining commercially focused

5 Experienced in supporting the development and delivery of training services plans and strategies, building and sustaining positive strategic and commercial and client relationships

其他要求
  • 工作经验:

    10 年及以上
  • 学历要求:

    大专及以上
  • 年龄:不限
  • 是否统招全日制:不限
海外经历:

不限

专业要求:

不限

语言要求:

不限

公司介绍

英国劳氏船级社集团是一家进行独立的风险管理及安全认证的国际机构。始建于1760年,英国劳氏船级社是世界上第一个成立的船级社。我们的船舶业务主要为船舶入级,即在设计、建造及营运阶段,为船舶设立质量和安全标准。

然而除了检验船舶的工作,我们还致力于支持那些新科技创新的发展, 从而有助于我们客户的业务运营达到最优,提高绩效,降低风险。

我公司大约有8200名员工且分布在世界各地。因此,我们深谙如今科技发展对航运业的塑造影响。同时,这也意味着不论我们的顾客身处何方,我们都能伴其左右,共同面临挑战。更多信息,请访问我们的官方网站www.lr.org 或 Marine section of our website